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Ticketek Agencies do not accept telephone enquiries or bookings. Opening hours are subject to change. Agencies may have reduced hours on Public Holidays.

Only agencies listed as Pre-Paid Collection Outlet are able to print pre-purchased event tickets bought online or by phone.

Only specific NSW agencies listed as Pre-Paid Collection Outlet/Parking Collect can provide parking tickets for Sydney Olympic Park. View more parking info.

For details on conditions and who is permitted to collect pre-purchased tickets see our Help page.


Agency Address Opening Hours
Ipswich Queens Park
14 Queen Victoria Parade
- Pre-Paid Collection Outlet
Mon-Fri 9am-5pm
Sat-Sun 9am-4pm
Milton Suncorp Box Office
Caxton Street adjacent to Gate D
- Pre-Paid Collection Outlet

Eftpos and credit card accepted.
Mon-Fri 10am-6pm
Closed 12.30pm-1pm
Closed public holidays


Agency Address Opening Hours
Broadbeach Gold Coast Convention and Exhibition Centre
Cnr of Gold Coast Avenue @ TE Peters Drive
- Pre-Paid Collection Outlet
Mon-Fri 9am-5pm
Burleigh Heads Stockland Shopping Centre
Customer Service Desk, 149 West Burleigh Rd
- Pre-Paid Collection Outlet
Mon-Fri 9am-4.30pm
Sat 9am-3pm
Sun 10am-2pm
Cairns Stockland Shopping Centre
Customer Service Desk, 537 Mulgrave Rd
- Pre-Paid Collection Outlet
Mon-Wed & Fri
Thu 9am-8.30pm
Sat 9am-4.30pm
Sun 10.30am-3.30pm
Mackay Mackay Entertainment & Convention Centre
Civic Precinct, Alfred Street
- Pre-Paid Collection Outlet
Mon-Fri 9am-4.30pm
Sat 10am-1pm
Surfers Paradise QDesk
Q1 Shop 11, 3011 Surfers Paradise Blvd
- Pre-Paid Collection Outlet
Mon-Fri 8.30am-5pm
Sat-Sun 8.30am-3.30pm
The Star Gold Coast (previously known as Jupiters) Broadbeach Is.
Casino Drive, Broadbeach
- Pre-Paid Collection Outlet
Mon - Sun 10am-4pm
Townsville Cowboys Leagues Club
335 Flinders Mall
- Pre-Paid Collection Outlet
Mon, Wed, Fri & Sat
10am - 6.30pm
Tue & Thu 9am - 6.30pm
Sun 9am-6.30pm
Townsville Riverway Arts Centre
Village Blvd, Thuringowa Central
- Pre-Paid Collection Outlet
Tue-Fri 12.30pm-5pm
Sat 10am-2pm
Townsville Stockland Shopping Centre
Customer Care Desk, 310-330 Ross River Rd
- Pre-Paid Collection Outlet
Mon-Wed & Fri
Thur 9am-8.30pm
Sat 9am-3.30pm
Sun 11am-3.30pm
Townsville Townsville Civic Theatre
41 Boundary St
- Pre-Paid Collection Outlet
Mon-Fri 9am-5pm
Sat 9am-1pm

About Ticketek

With over 35 years' experience ticketing the biggest live events and venues in Australia, Ticketek is the leading ticketing partner to the sports and live entertainment industry and operates Australia's most advanced multi-channel ticket sales and distribution network.

A truly digital company, is Australia's number one Entertainment Events website, with a market leading mobile platform that gives customers the ability to browse, buy and deliver tickets on their phone, through both the mobile site and iPhone app. Ticketek also offers a dedicated team of call centre representatives, and operates over 75 agencies outlets throughout Australia.

Ticketek sells over 23 million tickets to more than 20,000 events each year, including concerts, sports, theatre, musicals, festivals, exhibitions, experiences and family events.

Ticketek provides ticketing services to Australia's premier venues including ANZ Stadium, Qudos Bank Arena, Sydney Cricket Ground, Allianz Stadium, Melbourne Cricket Ground, Rod Laver Arena, Her Majesty's Theatre, Suncorp Stadium, Brisbane Entertainment Centre, Metricon Stadium, Newcastle Entertainment Centre, GIO Stadium, Adelaide Entertainment Centre, Adelaide Oval, Regal Theatre and Perth Arena. Ticketek also sells tickets to some of Australia's most prominent events including the Australian Open Tennis Tournament.

Ticketek Australia has offices in Sydney, Melbourne, Adelaide, Brisbane, Canberra, Gold Coast, Perth.

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