Members General Admission bays are designated seating bays at each home ground that can only be accessed by Wests Tigers Members. The location of the bays will be communicated to Members throughout the 2019 season.

Members General Admission bays ensure you are seated with other Wests Tigers Members and helps build an electric atmosphere to cheer on your team.

To book disabled parking, please contact the Club starting Monday 9.00AM the week leading into the match at (02) 8741 3300.

Availability is limited, and will be given on a first-come-first-served basis.

If you lose your Membership card it will need to be cancelled and replaced. You must notify the Membership Team so that the barcode on your card can be disabled immediately. A $25.00 fee to replace your card will be charged, payable prior to distribution.

To organise your replacement card, please contact the Membership Team on (02) 8741 3300. Delivery time for your new Membership card is approximately 5-10 business days.

Western Sydney Stadium - TBA

Campbelltown Sports Stadium - Leumeah Road Entrance

Leichhardt Oval - Mary Street Entrance (Membership Marquee)

The 'Rolling Renewal' option is designed to remove the hassle from renewing your Membership, and allows you to have your Membership automatically rollover each season. You can choose whether to pay via equal monthly payments or one annual payment. Both options roll over each season, however you are provided with a window to upgrade, change or opt out of your Membership prior to the renewal period.

For further information, click here to see Debit Success Terms and Conditions.

Prior to the renewal rollover Members will be given a 14-day period in which to make any changes, upgrades, change payment details or to Opt Out or your membership package. This can be done by notifying the Wests Tigers in writing of what you wish you to do at membership@weststigers.com.au (strict timeframes apply).

The deadline for Members wishing to renew for the 2019 Season is Friday 26th October 2018.

If you held a reserved seat the previous season and we have not received your application and payment details prior to close of business by the 26th October 2018, your existing seat will be released for sale. If you have special circumstances and cannot meet renewal deadlines, please contact our Membership Team at membership@weststigers.com.au.

Your Wests Tigers 2018 Membership can be renewed by the below methods. Be sure to take the hassle out of your 2019 season renewal by continuing to remain Opted In on our Rolling Renewal Program.

By contacting the Wests Tigers' Membership team at membership@weststigers.com.au or at (02) 8741 3300 during business hours - 9:00am to 5:30pm, Monday to Friday.

You can also come into the Wests Tigers' Head Office during the business hours listed above by visiting Concord Oval, Loftus Road, Concord, NSW, 2137.

All Renewing Members who wish to change their seats are required to "lock in" their existing seats before the renewal deadline to ensure they do not lose these seats should their preference be unavailable.

When renewing your Membership online you will be given the option to create a seating request once you have reached the 'Order Page'. Please select the (>) located in the options column to add details. This will ensure your seating from the previous season is guaranteed and your request will be processed once the renewal period has ended.

All seating requests made following the renewal deadline will be granted on a firstcome first-served basis. You will be charged the pricing difference at that time if applicable.

All Memberships will commence fulfilment from Mid-November. All orders will take 14-21 business working days to arrive once they are processed.

If only a PO Box is provided, your Membership pack and card may take up to an additional 2-3 days.

Membership kits and cards will be delivered to the registered postal address of each Member. Postal fees have been included in the pricing for all 2019 Wests Tigers Membership Packages.

No additional fees apply.

You will receive a confirmation email immediately if you applied online.

If your Membership is purchased over the phone or on game day, you will receive a confirmation email once your application has been processed.

Yes! If your 2019 Membership order is placed by the mid November cut-off date, your pack should arrive before Christmas.

You will be able to redeem your Membership voucher by presenting it at Concord Oval RoarStore or at Wests Tigers Home matches and selected Away matches. You can also redeem online by entering the Voucher code at https://www.roarstore.com.au/

All 2019 Wests Tigers Members will be kept up to date and informed with current Wests Tigers news and event updates via the following methods:

Email

Members receive news and updates via the weekly Wests Tigers Newsletter. To avoid missing out on exclusive offers and breaking news, please ensure your email details are up to date.

Website

The Wests Tigers website is utilised as our primary source of communication for Members. Be sure to visit www.weststigers.com.au for all Wests Tigers information.

Mail

With the increasing use of technology it is rare that we will do a direct mail campaign to advise of the latest news and Member updates. An email address will be the primary point of communication, and it is preferred if all Members supply an email address.

The feedback that we received from our Members was that Members wanted a higher degree of flexibility and quality of content in comparison to the traditional Members pack (hat, scarf, lanyard etc). This is why we have opted with a Membership voucher, which ultimately gives you the flexibility to choose what you want.

The easiest way to become a Member is by joining online at weststigersmembership.com.au Alternatively, you may contact the Membership Department at (02) 8741 3300 or email at membership@weststigers.com.au.

Child

5 to 12 years of age as of date of purchase.

Concession

Family

2 Adults & 2, 3 or 4 Children (depending on the specific Family Membership purchased.)

By becoming a Wests Tigers Member you are agreeing to abide by the Wests Tigers Code of Conduct, Terms & Conditions and the policies of all stadiums both home and away. For more information please see www.weststigersmembership.com.au

Membership cards are transferable, provided that they are transferred to a person of equal or lesser status. I.e. an adult cannot gain entry on a child or concession pass.

It is very important that you advise the Club should your address, email, or any other contact details change. The easiest way to update your contact details is by logging into your Members Account.

Changes can also be made by contacting the Membership Team at:

Email - membership@weststigers.com.au
Phone - (02) 8741 3300 during business hours

No. You will simply need to change the name and contact details for all Memberships upon application if applicable.

Seating is allocated on a first-come first-served basis with preference given to existing Members. If your seating request is not available we will contact you with alternative options.

Seating allocations will begin following the renewal period deadline on the 26th October, 2018. Seating will be allocated on a first-come-first-served basis, with preference given to renewing Members. Your specific seating allocation will be communicated to you within one week following your Membership application being processed should you request it. Otherwise, all seating allocation will be indicated on the reverse side of your Membership Card.

Seat change requests can only be made AFTER the first Home game applicable to your specific Membership package. All requests must be submitted in writing and will incur a $25.00 card reprint fee.

If you wish to sit with a group of friends or family, be sure to purchase Memberships in one transaction.

All seating requests must be done during the process of purchasing/renewing your Membership. Requests made after that time are not guaranteed, and must be submitted in writing to be considered.

Online: You will have the opportunity to provide a seating request upon check out by clicking on the (>) located in the options column.

Email & Phone: Add seating request either to email, or discuss with Wests Tigers Staff member over the phone.

Game Day: Add your seating request to your Membership application form where indicated.

To ensure that your seating is the same for the following season, you must renew by the appointed renewal date. The renewal deadline for the 2019 Season is 26th October 2018.

Please see www.weststigers.com.au.

If your question is not answered, please contact us by calling (02) 8741 3300 during business hours or by emailing membership@weststigers.com.au.

Payment by cash or cheque can be made in store at Concord Oval, Loftus Street, Concord NSW 2137 or at any home match in 2019.

Membership applications are also accepted via post, P.O Box 169, North Strathfield NSW 2137

Paying by instalments includes an administration fee of $5.00 and a 3.09% surcharge on the total value of the Membership purchase.

For further information, click here to see Debit Success Terms and Conditions.

A service and handling fee of $3.95 applies to all purchases that are made by credit card, debit card or cash.

The Wests Tigers ‘Rolling Renewal’ Program is designed to make your Membership renewal from season to season simple and convenient.

All Members will be opted into the ‘Rolling Renewal’ Program, your Membership and/or seat will be renewed automatically each season at the updated and relevant price.

Members will be sent a communication prior to the Membership renewal period, giving them a 14-day timeframe in which they have the option to “Opt Out” from automatically renewing for the following season, or change/upgrade their package for the following season.

The full amount of your Membership purchase will be divided into a maximum of 10 monthly instalments commencing 1st November 2018 and concluding in 1 st August 2019. All monthly instalments are debited by Debit Success. If you sign-up after November, the number of instalments will be decreased in order to finish by 1st August 2019 (e.g. Signing up in December will split into 9 payments, January 8 payments, and so on).

The first monthly instalment of your Membership purchase will include all initial set up fees. All subsequent payments will be of an equal amount.

Debit success will add a 3.09% administration fee to each instalment. There will also be a $5.00 set-up fee that must be paid directly to Debit-success upon selecting the instalment option. Members should be aware that additional fees apply for cancellations and missed payments. Please see Debit-success terms and conditions below for further information.

The number of instalments will depend on when you join, with a maximum of ten monthly instalments possible, commencing in November, 2018. If you sign-up after November, the number of instalments will be decreased in order to finish by 1st August 2019 (e.g. Signing up in December will split into 9 payments, January 8 payments, and so on). Regardless of when you join all Memberships must be paid in full by 1 st August 2019.

Simply select the ‘Partial Payment’ option when indicating your preferred method of payment and provide your payment details where prompted. This will set up your payments automatically.

Alternatively, you can select the instalment option when you join or renew online at www.weststigersMembership.com.au You will receive a letter from debit-success to confirm your payment amounts and length of contract once your application has been processed.

There is an automatic $10.00 fee for any missed payments, charged by debit success, not the Wests Tigers. Please ensure you always have the required amount available in your nominated account each month. If you have any issues please contact debit success prior to the payment date to arrange an alternate option

You can choose to use a credit card/credit debit card, or to have payments taken directly debited from a savings account.

Yes, you can change your payment date to suit your situation. Payments are automatically set-up on the 1st of each month, but this can be changed by calling debit-success on 1800 148 848. Please note: When arranging your own instalment date that all payments are to be made by 1st August, 2019.